Head to Track Order (or your Account → order history) and open the order — you'll see its live status: placed, accepted, preparing, out for delivery, or delivered.

Sorry about that — use the form below with your order number so we can sort out a refund or resolution with the restaurant.

Submit a ticket below with your order number and what went wrong. Refunds are processed back to the card you paid with via our payment gateway.

Card payments only, securely processed by our payment gateway (Yoco or iKhokha) — no cash or EFT on this platform.

Orders can't be self-cancelled once placed. Contact us immediately with your order number and we'll ask the restaurant to stop it if it hasn't started preparing yet.

Use "Forgot password" on the login screen to reset it via email.